Western Union payments are more than welcome.

Within Europe we accept bank transfers in £ Sterling or Euros. Please note that customers must ensure all bank charges are paid by their bank.

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We promise to keep you fully informed throughout your transaction. Alternatively you can go in to your account to check the current status of your order. We try and keep our stock levels as accurate as possible, but occasionally there may be times where there is a high demand for a particular item which may result in your order being delayed. We will keep you fully informed of any possible delays throughout.

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If you wish to return an item please inform us via email within 24 hours of receiving your order. Please state the reason for return and dispatch the item to us within seven working days from receiving the goods enclosing a copy of the original invoice.

The item must be returned in its original condition. No refunds will be given on clothing that has been untagged, worn, washed, marked or smelling of smoke. It is the customer's responsibility to pay for the cost of the return.

We strongly recommend that you insure any returns. We cannot be held responsible for items lost or damaged in the postal system.

If the items are returned to us in the timescale stipulated and in the same condition as they were originally sent a refund will be immediately issued (minus shipping fees). For goods returned after 7 days we reserve the right to charge the following:

Goods returned 8-14 days a 20% restocking charge

Goods returned 15-28 days a 50% restocking charge

Goods returned after 28 days will not be refunded

If the order was originally made from outside Europe please take care when completing the customs returns details. Goods to the UK may incur duty charges if you fail to make it clear that the package is a "return" to the UK and not an import. In the event of the documentation being completed incorrectly and tax or duty subsequently being charged to Brand New With Tags the sum involved will be deducted from your final refund.

For all returns for a refund: You must include in the parcel the original receipt, your name, address, telephone number and email address.

Please note that it is our Company Policy to deduct any bank fees that we may be charged in arranging for a Bank Transfer to be refunded within Europe (this does not apply to Bank Transfers within the UK). Any charges will be deducted from the actual sum refunded.

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